If you have any problems, questions or feedback on our service please contact us. Your satisfaction is our priority.

Frequently asked questions:

I have a problem logging in. Can you help?

Please see our login help page.

My card has been declined. Can you help?

Please see our payment help page.

I have a problem downloading my patterns. Can you help?

Please see our download help page.

Can you send me printed copies?

We don’t supply patterns by post. See a possible solution.

Can I use the patterns for teaching?

Our free patterns can be used for teaching. More information.

How long are patterns available for download?

Please see our download licence page.

None of the above.

If the above information did not help please email us at:

[email protected]

Please allow up to 24 hours for a reply.

Clicking on the above link should open your email program. If this does not happen send us an email by your usual method, typing the above email address in the “To” box.

You can also contact Stitching Cards by post. Please include your email address for our reply.

Stitching Cards
PO Box 795
St. Albans