Accounts created before 2021

We moved to a new content management system in February 2021

The accounts were not transferred from the old content management system and this was closed when the 12-month download period ended in 2022.

Not sure when you last logged in?

If you get the message “Unknown email address” when you try to log in, and you haven’t logged in for some time there is a good possibility it was before Feb. 2021.

If you get the message “The password you entered is incorrect” then you have an active account but entered the wrong password. In that case, try again or go to our password help page.

How to open a new account

If you have NOT logged in since Feb. 2021 check out as a new customer and a new account will be created following payment. If an account with your email address is already registered you will be notified when you submit your order.